Change Management

To manage the impact of the strategy on the enterprise and ensure the required change are introduced successfully. A strategy provides business solutions to business issues.  It is often necessary to achieve cultural, managerial, organizational and operational changes in order to overcome limitations in the enterprise and to exploit its strengths effectively.

Finance for Non-Financial and Project Managers

<span style="font-size: 12px;">Everyone needs to manage their finances effectively, be it at work, at home or in social environments. The way in which you deal with the finances entrusted to you can have a profound effect on your business and its ultimate success. Each of us has the ability to improve the way we manage and understand our finances and the impact this has on us.<span class="Apple-converted-space"> </span>This course introduces you to the concepts of finance, the interpretation of key financial statements, project finance, justification, budgeting, capital and operational expenditure.<span class="Apple-converted-space"> </span><br /> </span>

Negotiation Skills

<div style="margin: 0cm 0cm 0pt 18pt;"><span style="font-size: 10pt;">Everyone needs to be able to negotiate effectively, be it at work, at home or in social environments. The outcome of your negotiations and the manner in which you deal with events which require negotiations can have a profound effect on your life and how you live it. Each of us has the ability to improve our negotiation skills.</span> </div>

Principles of Assertiveness

<span style="font-size: 12px;"><span style="font-size: 12px;">Everyone needs to understand the difference between assertiveness, passiveness and aggression, be it at work, at home or in social environments. The manner in which you deal with events and activities can have a profound effect on your life and how you live it. Each of us has the ability to enhance our assertiveness.</span><span class="Apple-converted-space"> </span></span><span style="font-size: 12px;">This course introduces you to the concepts of assertiveness, dealing with negativity, creating a positive impression and body language.</span>

Conflict Management

<div><span style="font-size: 10pt;">Different people or groups of people have different opinions, goals or objectives. Where people have to work together for a common goal, there are different opinions on how to achieve these goals. Even when people are in exactly the same situation, there are different views, perceptions or experiences of this situation. Such differences are often the cause of conflict. Conflict situations can bring the best out of people (competition) or can be destructive for all parties involved.</span></div>

Programme Management

<div><span style="font-size: 10pt;">Experienced project managers and consultants need to understand and develop the skills related to programme management. Programmes are different from Projects in that the outcomes and not the outputs are important. The programme manager needs to deal with multiple and potentially conflicting priorities and demands on resources. Programme management incorporates a number of leadership, change and project skills.</span> </div>

Train the Trainer

<span style="font-size: 12px;">Training Skills have emerged to be a critical management and leadership skill.  Effective facilitators and trainers are required to master the key training skills described in this programme.  This programme will equip potential trainers and presenters with the skills and techniques required to plan, deliver and evaluate training programmes effectively.</span>

Project Management

<span style="font-size: 10pt;">Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done well, done under budget, and done on time. This workshop is not intended to take you from a supervisory or administrative position to that of a project manager. However, these three days will familiarize you with the most common terms and the most current thinking about projects.</span>

Principles of Project Management

<span style="font-size: 13px;">Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done well, done under budget, and done on time. This workshop is not intended to take you from a supervisory or administrative position to that of a project manager. However, these three days will familiarize you with the most common terms and the most current thinking about projects.</span>

Customer Service

<span style="font-size: 12px;"><span style="font-size: 12px;">Employees who deal with the public or who serve those who do deal with the public. Customer service skills can increase your value to your company and advance your career at the same time. </span><span class="Apple-converted-space"> </span><br /> </span>